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09/15/2008 16:00

Tweaked Client Portal improvements

There have been may new improvements, added features and general bug fixes applied to the Tweaked Client Portal at http://www.tnweakedhosting.com/clients/

Most are related to the administrative side of things but I will list here the ones that our customers will notice the differences and enhancements.

1. Dedicated server variables have been added to the product details page of client area.
2. Bug fixed with Client Summary reseller accounts total
3. Refund support to has been added to our Credit Card module
4. The Nederlands language file has been updated
4. Danish language is now supported in the Client portal
5. The French language file has been updated
6. Added support for EPP Code Requests for domain names
7. When a user is submitting a ticket, suggested KB articles that might answer a question are shown.
8. The German language file has been updated.
9. The upgrade process has been modified to keep the same next due date during a package upgrade and added logic explanation for clients.
10. A Page Display Limit Setting has been added to the Client Portal
11. When opening a support ticket, related product/service drop-down menu has been added.
12. When a ticket is auto closed, a followup email will be dispatched.
13. Disable invoice reminders for individual customers.
14. Modified credit card payment process to request entry of the CVV number when making a payment using an existing card on file for verification.
15. Fixed bug with client area close ticket button not reflecting the status change until a page reload.
16. Fixed bug with refresh on the client area ticket submission page resulting in a duplicate submission.
17. Updates to client password encryption routines.
18. Improvements to the email template handling to ensure specific language versions are never missing.
19. Fixed bug with PDF invoice missing users country when emailed.
20. Enhancements to support ticket predefined reply use with Ajax.
21. Added new default ticket view Awaiting Reply to show all tickets waiting on a response, new filter of all flagged tickets and new default post action of set to answered and return to ticket list.
22. Added customer email notification when tickets are auto closed.
23. Added new email notification for when an invoice is due for payment via credit card but no credit card is stored on file.
24. Fixed bug with shopping cart allowing addons to be ordered for cancelled services.
25. Fixed bug with PDF invoices showing HTML encoded variables.
26. Added updated MX whois servers to the server list.
27. Added Late Fee Override switch to turn the late fees on/off for individual clients.
28. Added Invoice Overdue Notices switch to turn the email reminders on/off for individual clients.
29. Email Template enhancements to support conditional text display.
30. Added Opt-Out field for .UK domains during order process.
31. Updated email templates to show new merge fields and add auto insert feature.
32. Added ability to resend emails to clients.
33. Enhancements to promotions system to allow multiple cycles, more specific limiting, apply to multiple items in order & new signups only.
34. Fixed bug in domain validation checker allowing domains starting with a dash to be accepted.
35. Fixed bug in bulk domain checker allowing domains through with a space in them.
36. Update to support ticket editing routine to prevent double spacing in non-IE based browsers.
37. Added email confirmation when a cancellation request is submitted by a client which can be used to try and entice the customer back with offers or a link to a satisfaction survey.
38. Fixed bug with 4 letter TLD email addresses not being auto linked in support ticket messages.
39. Updated unpaid invoice totals to show balances due (totals minus payments) rather than invoice totals.
40. Modified affiliate system to update referral commissions on product upgrades / downgrades.
41. Added withdrawals history system to record when withdrawals are paid to affiliates and the value.
42. Fixed bug with recurring discount promotion codes not applying under certain situations.
43. Fixed bug with invoice balance calculations when no payments have been made.
44. Added additional .ltd.uk and .plc.uk domain field requirements.
45. Fixed bug with client area page not showing when a package had no add-ons.
46. Fixed bug with special characters in user passwords.
47. Fixed bug with client not being auto-selected when following the quick link to add an order from the clients profile.
48. Added display limit selection to client area ticket list.
49. Combined separate client area hosting account/product lists.
50. Client area homepage update - adding of icons, outstanding invoice balance & additional stats.
51. Fixed bug with order invoice email showing prechange date when order grace period is enabled.

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