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03/28/2008 00:00

Hostmail, Live, MSN = No Go

There is an update to this story. Please scroll to the bottom to read.

Microsoft is rejecting emails from our servers. This is an on going problem for a few months. We have complied in every way possible to satisfy their requirements to no avail. Our servers are not on blacklists and we do not support spam. Yet they do not even reply to our support tickets with them. With no assistance for a solution, we have made one our selves.

TweakedHosting no longer supports email from Hotmail, MSN, Live or any Microsoft free or paid public email service. (we will not block those emails)

Many hosts are suffering from the abusive way Microsoft is handling the power of their email services. They even insist that small companies fork over up to $1400 to be third party certified. The funny thing is, this cost is a drop in the bucket to real spammers, and there is evidence that there are certified spammers out there. Just look at the spam you still currently get in your Hotmail account. If you get those spams, then why can't our customers get our emails to their own Hotmail accounts? Are we spamming our customers when their invoice is due?

We can live with this as TweakedHosting can insist that new and current users do not have a Microsoft type email in their account contact details. The real problem is, we are a web host and our customers suffer as well. Their sites are not able to receive email from a Microsoft email server either.

Well guess what? We are not alone! All over the internet, legitimate websites web hosts and companies are raising their voices. Please take a few moments to see one such example:

Are Hotmail cutting their own throat

Please feel sorry for us and the many other oppressed businesses and websites out there. We need your support to fight this. Remember, there are many other free email services out there that are not so oppressive and work quite well, who still fight spam with industry standard acceptable meathods and guess what? You'll get our emails if your a customer or ask pre-sale questions. I doubt you will be sorry if you leave any of the email services of Microsoft.

Update: We finnally received a response from Microsoft. They said they will be allowing our emails and emails from our servers to be sent to their email users.

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